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Shipping & Returns

Our goal is to offer you the best shipping options, no matter where you live.

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please contact us to review the status of your order. Refunds will be handled through email if necessary. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders and majority of EU orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

If you have any questions regarding shipping times. Please contact us.

Depending on your shipping address, the table below will provide you an estimated shipping time, upon dispatch.
Country/Region
Estimated Shipping Time
USA/UK
7-15 business days
Canada
10-20 business days
Europe
10-35 business days
Australia/NZ
7-15 business days
HK, Taiwan, China
5-10 business days
Malaysia, Singapore, Indonesia, Thailand
7-15 business days
Other parts of Asia
10-20 business days
 
Shipping times are only estimates and unfortunately, cannot be guaranteed.

 

 

Tracking

All our parcels are traceable. After shipment confirmation, tracking number will be provided.

Payment

We accept Paypal and Credit Cards (via Paypal)

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return:

  • your item must be unused and in the same condition that you received it;
  • It must also be in the original packaging;
  • you must contact us beforehand in order to arrange return.